The Member Experience - A Journey of Excellence
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The Member Experience - A Journey of Excellence

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Witnessing the rapid change to society with the advent of modern technologies, East County Schools Federal Credit Union (East County Schools/ECS) is embarking on a journey that will build on current success, develop new technologies, maintain our level of excellence, and embrace opportunities of the future. We conducted a Vision Planning Workshop as the first step in this re-imagining process. The workshop included the voices of our member-owners. This collaborative day generated six major categories of ideas that we are using to guide our way forward. From those ideas, emerged the following Voice of our Membership.

A High-Tech/High-Touch Experience
Continue to keep up with the times as newer, faster and more convenient technology is introduced (High-Tech), while keeping the quality personal interaction East County Schools is known for (High-Touch).

Provide Value
Ensure that East County Schools’ products and services continue to offer the best value possible.

Effective Communication Experience
Offer a variety of methods for members to communicate with East County Schools and continue to develop your social media presence.

Active Community Engagement
Continue to be an active supporter of the East County education community.

Welcoming In-Branch Experience
Provide an easy and pleasant experience when visiting an East County Schools branch.

Proactive Financial Wellness & Education
Understand and anticipate our needs at every stage of life.

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Members LoveECSFCU!

  • Grant Nelson 2019

    While overseas I found myself in the frightening situation of being out of cash and with two debit cards from other financial institutions that weren’t working, despite my travel notice pre-planning. ECSFCU’s amazing member services team stayed late on a Friday to approve and immediately fund a quick loan that made the rest of our trip wonderful. Nobody else does that! Not only is it something that I will never forget, but it’s something I want to tell everyone about.

    Grant Nelson - Retired La Mesa Spring Valley Schools 8th Grade History Teacher
Refer Your Family
Refer your Family Members to ECS!
Spouses, children, siblings, parents, and grandkids are all eligible to join with you.

Rates as low as 4.15%APR for new or 4.35%APR pre-owned ECSFCU auto loan!
APR=Annual Percentage Rate. Includes auto payment and NCI discounts. Effective 10/01/2024

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