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Please submit your comments or questions here using our secure messaging system and we will respond promptly during business hours.

Credit Union To You (CU2U) free visit requests: please include

  • your site location
  • requested item (i.e. new account items, debit card replacement, movie tickets...)
  • your requested time/date of CU2U visit
  • your phone number if you would like to be called to set the visit. You may request to be texted in the comments, if you prefer.

El Cajon - Main Office
1069 Graves Ave, Suite 100
El Cajon, CA 92021-4573
Monday - Friday 9:00 am - 5:00 pm

Text or Call: (619) 588-1515
Fax: (619) 588-2197

Holiday Closure Schedule

Important Phone Numbers

DescriptionPhone Number
To Report a Lost or Stolen VISA Debit Card1-866-820-1045
To Report a Lost or Stolen VISA Credit Card1-866-820-6798
To Report VISA Fraud & Disputes1-888-918-7313
VISA General Customer Service1-800-654-7728
To Change your VISA Debit Card PIN Number1-866-985-2273
To Change your VISA Credit Card PIN Number
To Activate your VISA Card1-800-527-7728
Bill Pay 24/7 Customer Service

Traveling Outside Southern CA? Enter the dates online under Credit Cards>Travel Notices, or call our office before you go.


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Members LoveECSFCU!

  • ECS-logo

    My Loan Officer, Mireya, is truly an asset to ECSFCU. She is competent, articulate, sweet and compassionate. When there was an error in the payoff of my car, Mireya personally took a credit union check and drove it to the dealer to correct it, the same day. We are thankful for the time and effort she put into this important transaction.  That’s customer service, and she is leading the pack!



    Jack Charles, Grossmont High School District, retired