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Please submit your comments or questions here using our secure messaging system and we will respond promptly during business hours.

Credit Union To You (CU2U) free visit requests: please include

  • your site location
  • requested item (i.e. new account items, debit card replacement, movie tickets...)
  • your requested time/date of CU2U visit
  • your phone number if you would like to be called to set the visit. You may request to be texted in the comments, if you prefer.

El Cajon - Main Office
1069 Graves Ave, Suite 100
El Cajon, CA 92021-4573
Monday - Friday 9:00 am - 5:00 pm

Text or Call: (619) 588-1515
Fax: (619) 588-2197

Holiday Closure Schedule

Important Phone Numbers

DescriptionPhone Number
To Report a Lost or Stolen VISA Debit Card1-866-820-1045
To Report a Lost or Stolen VISA Credit Card1-866-820-6798
To Report VISA Fraud & Disputes1-888-918-7313
VISA General Customer Service1-800-654-7728
To Change your VISA Debit Card PIN Number1-866-985-2273
To Change your VISA Credit Card PIN Number
To Activate your VISA Card1-800-527-7728
Bill Pay 24/7 Customer Service

Traveling Outside Southern CA? Enter the dates online under Credit Cards>Travel Notices, or call our office before you go.


Financial Education

Financial Foundations

 Could you use an easy explanation of the basics? These short, understandable lessons will help you to make better decisions related to managing your money. Titles include: Checking Accounts, Car Loans, Preventing Overdraft Fees, Credit Cards, Mobile and Online Banking and Why You Should Pay More than the Minimum Balance on your Credit Card.

Financial Foundations Articles

Building Financial Capacity

Adulting can feel overwhelming at times! Select from short but comprehensive modules on Creating a Budget, Credit Scores & Reports, Taxes: the Basics, Healthy Financial Habits, Debt Management, Identity Protection and How to Start Family Conversations about Money.

Building Financial Capacity Articles

Owning a Home

Home Ownership can feel overwhelming. Talk to us any time, but these articles will also educate you about the benefits and costs of all aspects of owning a home. Learn about Buying a Home, Mortgages, Mortgage Relief, Investment Property, Reverse Mortgages and Refinances.

Owning a Home Articles

Investing in Your Future

Are you prepared for college tuition, one of life's emergencies or a comfortable retirement? Explore important financial planning topics like 529 plans, Emergency Savings, Health Savings Accounts, Sustainable Investing, IRA's, Estate Planing, and the FIRE Lifestyle.

Investing in Your Future Modules

Preparing for Retirement Modules

Members LoveECSFCU!

  • Grant Nelson 2019

    While overseas I found myself in the frightening situation of being out of cash and with two debit cards from other financial institutions that weren’t working, despite my travel notice pre-planning. ECSFCU’s amazing member services team stayed late on a Friday to approve and immediately fund a quick loan that made the rest of our trip wonderful. Nobody else does that! Not only is it something that I will never forget, but it’s something I want to tell everyone about.

    Grant Nelson - Retired La Mesa Spring Valley Schools 8th Grade History Teacher