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Please submit your comments or questions here using our secure messaging system and we will respond promptly during business hours.

Credit Union To You (CU2U) free visit requests: please include

  • your site location
  • requested item (i.e. new account items, debit card replacement, movie tickets...)
  • your requested time/date of CU2U visit
  • your phone number if you would like to be called to set the visit. You may request to be texted in the comments, if you prefer.

El Cajon - Main Office
1069 Graves Ave, Suite 100
El Cajon, CA 92021-4573
Monday - Friday 9:00 am - 5:00 pm

Text or Call: (619) 588-1515
Fax: (619) 588-2197

Holiday Closure Schedule

Important Phone Numbers

DescriptionPhone Number
To Report a Lost or Stolen VISA Debit Card1-866-820-1045
To Report a Lost or Stolen VISA Credit Card1-866-820-6798
To Report VISA Fraud & Disputes1-888-918-7313
VISA General Customer Service1-800-654-7728
To Change your VISA Debit Card PIN Number1-866-985-2273
To Change your VISA Credit Card PIN Number
1-888-886-0083
To Activate your VISA Card1-800-527-7728
Bill Pay 24/7 Customer Service
1-877-308-0247

Traveling Outside Southern CA? Enter the dates online under Credit Cards>Travel Notices, or call our office before you go.

1-619-588-1515

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Members LoveECSFCU!

  • Todd Linke IMG_4888 no wording cropped
    After financing a newly purchased truck with ECS, Todd wrote: Thank you for your efficient and friendly service! I always appreciate the "small bank" customer service, but the "big bank" options!
    Todd Linke, Mount Miguel HS Science Department