It's easy! You will need to download the Mobile App to your phone. Open the ECSFCU Mobile App, select mobile deposit and simply follow the prompts as they are presented to you.

• Endorse your check by signing your name and writing "for mobile deposit only" on the back
• Select the account that you want to make the deposit to
• Enter the dollar amount
• Take a photo of the front and back of your endorsed check
• Finally, review your deposit information and submit

Our general policy is to make funds from your check deposits available to you on the first business day after we receive your deposit, however all checks are subject to verification and collection and a longer hold may be placed.

After your check is scanned, please store your check in a safe place for two weeks or until the deposit appears on your monthly statement and then securely destroy it or clearly mark it as "VOID" if you keep it for your records. Be sure the check is not rescanned or deposited elsewhere.

Only one check at a time is accepted, however you may deposit multiple checks during a single session. There is no limit to the number of checks deposited in one day, however the total dollar amount you may deposit each day will be displayed on your mobile device.

All personal and business checks, money orders and cashier's checks are accepted. Neither Foreign Checks nor Savings Bonds are accepted as they cannot be processed electronically.

Yes. They include:

• Altered checks
• Incomplete items (missing information, numeric and written amounts differ, item not properly endorsed, etc.)
• Non-negotiable items (such as coupons)
• Non-readable or non-visible MICR line items
• Deposits from the same account that the deposit is being made to
• Torn or damaged checks
• Stale dated checks. Most checks are staled dated after 180 days, however many may be staled dated sooner and this should be printed on the face of the negotiable instrument

No. The check can only be deposited into Mobile Deposit once. If you entered the check amount incorrectly, please call or text us at 619-588-1515 during regular business hours or send us an e-mail at memberservice@eastcountyschools.org.

A success message will appear on your phone. You can also review past mobile deposits on the Mobile "Deposit History" screen.

To use ECSFCU Mobile Deposit, members must have compatible hardware and software as outlined below. These requirements help ensure secure image capture and successful deposit transmission through our mobile app.

Hardware Requirements

• A smartphone or tablet with a functioning rear-facing camera of at least 2 megapixels
• Access to a secure internet connection (Wi-Fi or mobile data)
• Sufficient device storage space for the ECSFCU Mobile App and temporary image files

Software Requirements

• The latest version of the ECSFCU Mobile App (available from the App Store or Google Play)
• A current mobile operating system supported by Apple iOS or Android — we recommend keeping your device updated with the most recent OS version
• Mobile data or Wi-Fi enabled at the time of deposit

Browser & Security Settings

If accessing online features through a browser, we recommend using the most recent versions of Chrome, Safari, Firefox, or Edge with cookies and JavaScript enabled.
For security, your browser or app must support 128-bit SSL encryption.

Updates

ECSFCU may update these system requirements from time to time. Members are encouraged to keep devices and applications current to maintain secure and uninterrupted service.

Third-Party Software

Some mobile devices may require additional third-party software for image capture or network connectivity. ECSFCU is not responsible for the performance of such software, and members accept any third-party terms and conditions directly with the provider at the time of download or installation.

Need Assistance?

If you have questions about compatible devices or experience issues using Mobile Deposit, please contact us at (619) 588-1515 or email  memberservice@ecsfcu.org.