Updated Tuesday, May 4, 2020
The safety and well-being of our member-owners and staff remain our top priority, and we hope you remain in good health. East County Schools Federal Credit Union continues to monitor the COVID-19 developments and would like to share some of the changes we are making in light of the changing environment.
Effective immediately, the La Mesa Village branch lobby is temporarily closed to the public, for the safety of our staff.
The El Cajon branch is offering curbside concierge drive through service for most transactions, for the safety of our staff. We ask our members to wear face masks as they come through and please stay home if you have any symptoms. We answer our phones, and please consider, whenever possible, using our Online and Mobile banking, 30,000 CO-OP ATMs and 17 San Diego County Shared Branches to keep you connected to your finances. Our hours remain 9:00 a.m. - 5:00 pm in the El Cajon branch.
See below for the latest ways we are working to ease the financial burdens of COVID-19 for our member-owners.
COVID-19 Financial Assistance Changes
If you experience a hardship, East County Schools offers relief options that may help such as new Emergency Relief Loans, Credit Cards and Lines of Credit. Please call us at (619) 588-1515 for assistance.
If you need assistance with mobile or online banking, or have any other needs, our staff remains available by phone at 619-588-1515 or via online message to help you in any way that we can.
Economic Impact (stimulus) Checks
Visit https://www.IRS.gov website to track the status of your stimulus check.
Use the East County Schools Mobile App to remotely deposit your check.
There are many reasons why you may not have received a direct deposit, if you were expecting an Economic Impact Payment (stimulus) check. Visit https://www.irs.gov/coronavirus/get-my-payment for more information. If you have not received an IRS refund in the last two years, you will need to input your Financial Institutions Routing Number (East County Schools FCU routing number is 32276509) and your Account Number.
Your Money is Safe Here
Did you know that not one penny of insured savings has ever been lost by a member of a federally insured credit union like East County Schools Federal Credit Union? Your deposits are fully insured up to $250,000 at East County Schools FCU. The National Credit Union Administration has a plethora of information for members about your finances and about COVID-19 resources. They are a trusted source. https://www.ncua.gov/coronavirus
Don't be a Fraud Victim
The Coronavirus (COVID-19) has been a windfall for fraudsters as they exploit our thirst for knowledge on the virus. A number of Coronavirus - themed phishing attacks to deliver malware have been discovered. This malware can compromise your online banking credentials, credit card numbers or other personal information. Do not provide personal information to emails that you did not solicit. East County Schools FCU will never send you an email soliciting personal information. The phishing emails or social media posts may appear to be from the Centers for Disease Control (CDC) or the World Health Organization (WHO) and contain an infected link or attachment purporting to be from a credible source. They may contain maps, advice from medical experts, information on cures, vaccinations or product shortages. Please remain vigilant.
Emails, Texts & Phone Calls: Do not open these emails, click on links or provide information in response to emails that come from sources you do not recognize or request. It is safer for you to go directly to the sites that you trust, directly to the company's website from your browser. If you need to make a phone call, use a number found on a trusted website. Legitimate government agencies will not contact you via social media, will not call you, text you nor email you.
Credible sources include:
Centers of Disease Control website https://www.cdc.gov
San Diego website https://ww.sandiegocounty.gov/coronavirus/coronavirus-sd.com